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American Express Social

American Express asked us to reimagine their social platforms as a launchpad for their new brand mission: Powerful Backing.

We knew that social isn’t just a channel for our Card Members, but an invaluable tool to live their lives. So we set off to make their lives fuller, easier, and more experience-filled through bite-sized, thumb-stopping content that powerfully backs our Card Members in innovative, proactive and meaningful ways.

 

The Rose Gold Touch

When Amex launched a Rose Gold Card for a limited time only, people across the social-sphere freaked.
So, to build buzz around a second Rose Gold drop, we gave social users the Midas tap.

 
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Galactic Assist

When 2M people joined a Facebook group pledging to storm Area 51 in search of aliens, we (responsibly) played into the event with the announcement of a “new” benefit, and reco-ed alternative destinations.

 
 

DINE SMALL EQUATIONS

We partnered with Resy to show that when you Dine Small, it adds up to a whole lot of awesome for you and your community. These social videos allowed users to make reservations at Small Biz eateries right through the post.

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Backed Packs - CAROUSELS

Amex Offers are bundled to back you during everyday and cultural moments (like when you’ve cleared your weekend plans to binge the new season of Stranger Things.)

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True Story Stories

Tap through incredible Card Member tales that highlight our unmatched customer service.

 
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REAL-TIME RESPONSE

When Nancy stood up for Hawkins’ small businesses in Stranger Things Season 3, we had her back.

 
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Weekend VS Weekend

Green Card Members are the ultimate weekend warriors. So we backed them with a tool to help them design epic weekend adventures with a chance to win one for free on social.

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Card Member Countdowns

Modernizing Amex’s pre-sales with geo-targeted countdowns that highlight exclusive drops.

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SMALL BUSINESS SATURDAY TEASERS

Feed-hacking social vids announcing Small Biz Sat and thanking Card Members who participated.

 
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